Select ‘ Start ’ menu and go to ‘ Control Panel’.
Once you complete these steps, open Outlook again to automatically create a new. ost file for the account with problems and select Deleteġ4. Before you continue, make sure to close the “Accounts Settings,” “Mail Setup,” and “Mail” windowsġ3. Select the profile with the account you want to fix.ġ2. Close Outlook and make sure it’s fully closedĦ. you computer shuts down while Outlook is running) Microsoft provides a tool to fix corrupted pst/ost files, the programs ScanPST.exe and ScanOSt.exe are included with the Microsoft Office system.ġ.
If you are having recurring issues with Outlook crashing, hanging or messages not sending from the Outbox when using PoliteMail, then your Outlook data file needs to be repaired.īecause Outlook data files can become damaged for a variety of reasons (e.g.
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